The Serco Italy space team in Frascati hosted a 2-day International project kick-off workshop on the 6th and 7th November 2017, to launch EOPEN, the new EU Horizon 2020 research and innovation project led by Serco. The aim of EOPEN is to research and innovate how to make commercial service that is faster, more effective and efficient to how that data is processed and made available to a significantly increased range of those non-traditional users. The EOPEN project team includes partners from Germany, Greece, Finland, Belgium, Italy and South Korea.